Appointments Overview¶

Overview¶

The Appointment System is responsible for connecting patients with providers through scheduled healthcare consultations.

Appointments serve as the central business entity linking:

Patients
Providers
Availability
Video Consultations

The Appointment Service acts as the system of record for appointment lifecycle management.

High-Level Architecture¶

flowchart TB

    PATIENT["Patient"]

    PROVIDER["Provider"]

    SCHEDULE["Doctor Schedule Service"]

    APPT["Appointment Service"]

    VIDEO["Video Session Service"]

    PATIENT --> APPT

    PROVIDER --> APPT

    SCHEDULE --> APPT

    APPT --> VIDEO

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Appointment Lifecycle¶

stateDiagram-v2

    [*] --> Pending

    Pending --> Confirmed

    Confirmed --> Completed

    Confirmed --> Cancelled

    Confirmed --> Rescheduled

    Rescheduled --> Confirmed

    Completed --> [*]

    Cancelled --> [*]

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Core Workflows¶

Appointment Booking¶

Patient selects an available slot and creates an appointment.

Appointment Confirmation¶

The appointment becomes reserved and unavailable for further booking.

Rescheduling¶

The appointment is moved to a new available slot.

Cancellation¶

The appointment is cancelled and availability is restored.

Video Consultation¶

Participants join a secure consultation session.