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Schedule Overrides

Overview

Schedule Overrides temporarily modify a provider's recurring availability.

Overrides are used when a provider's schedule differs from their normal working pattern.


Override Types

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    OVERRIDE["Override"]

    ADD["Additional Availability"]

    REMOVE["Reduced Availability"]

    MODIFY["Modified Hours"]

    OVERRIDE --> ADD

    OVERRIDE --> REMOVE

    OVERRIDE --> MODIFY
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Example

Recurring Schedule:

Monday: 09:00 - 17:00

Override:

Monday: 12:00 - 20:00

Result:

Monday: 12:00 - 20:00

Processing Order

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    BASE["Base Availability"]

    OVERRIDE["Override"]

    RESULT["Modified Availability"]

    BASE --> OVERRIDE

    OVERRIDE --> RESULT
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Overrides always take precedence over recurring schedules.