Workflows¶

Overview¶

Super Administrators are responsible for platform-wide workflows that affect tenants and platform operations.

Tenant Onboarding¶

The most common Super Administrator workflow is onboarding a new healthcare organization.

sequenceDiagram

    participant SuperAdmin

    participant TenantRegistry

    participant AdminService

    participant IdentityService

    SuperAdmin->>TenantRegistry: Create Tenant

    TenantRegistry->>AdminService: tenant.created

    AdminService->>IdentityService: Create Primary Administrator

    IdentityService-->>AdminService: Identity Provisioned

    AdminService-->>SuperAdmin: Onboarding Complete

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Outcome:

Tenant created
Primary administrator created
Organization activated

Tenant Suspension¶

Super Administrators may temporarily suspend organizations.

flowchart LR

    ACTIVE["Active Tenant"]

    SUSPEND["Suspend Tenant"]

    SUSPENDED["Suspended Tenant"]

    ACTIVE --> SUSPEND

    SUSPEND --> SUSPENDED

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Typical reasons include:

Contract expiration
Compliance review
Security concerns
Administrative requests

Tenant Reactivation¶

Suspended tenants may be restored.

flowchart LR

    SUSPENDED["Suspended Tenant"]

    REVIEW["Administrative Review"]

    ACTIVE["Active Tenant"]

    SUSPENDED --> REVIEW

    REVIEW --> ACTIVE

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Platform Monitoring¶

Super Administrators continuously monitor platform health.

flowchart TB

    SUPER["Super Administrator"]

    TENANTS["Tenants"]

    AUDIT["Audit Logs"]

    METRICS["Platform Metrics"]

    SUPER --> TENANTS

    SUPER --> AUDIT

    SUPER --> METRICS

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Administrative User Management¶

Super Administrators manage Tenant Administrators across the platform.

flowchart LR

    SUPER["Super Administrator"]

    ADMIN["Tenant Administrator"]

    SUPER -->|"Create"| ADMIN

    SUPER -->|"Update"| ADMIN

    SUPER -->|"Deactivate"| ADMIN

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Typical Responsibilities¶

A typical Super Administrator may:

Onboard a healthcare organization
Create a Tenant Administrator
Review platform activity
Monitor tenant operations
Manage tenant lifecycle transitions