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Permissions

Overview

Tenant Administrators are responsible for managing a single healthcare organization within the VitalBridge platform.

Unlike Super Administrators, Tenant Administrators are restricted to their assigned tenant and cannot perform platform-wide operations.


Permission Scope

flowchart TB

    ADMIN["Tenant Administrator"]

    TENANT["Assigned Tenant"]

    PROVIDERS["Providers"]

    PATIENTS["Patients"]

    APPOINTMENTS["Appointments"]

    ADMIN --> TENANT

    TENANT --> PROVIDERS

    TENANT --> PATIENTS

    TENANT --> APPOINTMENTS
Hold "Alt" / "Option" to enable pan & zoom

Resource Access Matrix

Resource Permission
Tenant Read / Update Own Tenant
Tenant Administrators Manage Own Tenant
Providers Full Access
Patients Full Access
Schedules Read Access
Appointments Read Access
Video Sessions Read Access
Other Tenants No Access
Platform Configuration No Access

Provider Permissions

Tenant Administrators may:

  • Create providers
  • Update providers
  • Activate providers
  • Deactivate providers
  • View provider information
flowchart LR

    ADMIN["Tenant Administrator"]

    PROVIDER["Provider"]

    ADMIN -->|"Create"| PROVIDER

    ADMIN -->|"Update"| PROVIDER

    ADMIN -->|"Deactivate"| PROVIDER
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Patient Permissions

Tenant Administrators may:

  • Register patients
  • Update patient records
  • Activate patients
  • Deactivate patients
flowchart LR

    ADMIN["Tenant Administrator"]

    PATIENT["Patient"]

    ADMIN -->|"Create"| PATIENT

    ADMIN -->|"Update"| PATIENT

    ADMIN -->|"Deactivate"| PATIENT
Hold "Alt" / "Option" to enable pan & zoom

Appointment Permissions

Tenant Administrators may:

  • View appointments
  • Monitor appointment activity
  • Assist operational workflows

Tenant Administrators do not normally participate in consultations.


Restricted Operations

Tenant Administrators cannot:

  • Create tenants
  • Suspend tenants
  • Archive tenants
  • Access other tenants
  • Perform platform administration

Security Principles

The Tenant Administrator role follows:

  • Tenant ownership
  • Operational administration
  • Least privilege
  • Tenant isolation