Skip to content

Tenant Lifecycle

Overview

Every tenant progresses through a defined lifecycle from creation through operational use.

Lifecycle management enables organizations to be activated, suspended, and archived without losing historical data.


Lifecycle States

stateDiagram-v2

    [*] --> Pending

    Pending --> Active

    Active --> Suspended

    Suspended --> Active

    Active --> Archived

    Archived --> [*]
Hold "Alt" / "Option" to enable pan & zoom

Pending

The tenant exists but onboarding has not been completed.

Characteristics:

  • Limited access
  • No operational activity
  • Administrative setup in progress

Active

The tenant is fully operational.

Characteristics:

  • Administrators may log in
  • Providers may be onboarded
  • Patients may be registered
  • Appointments may be scheduled

Suspended

Operations are temporarily disabled.

Characteristics:

  • User access restricted
  • Historical data retained
  • No new operational activity

Archived

The tenant is permanently deactivated.

Characteristics:

  • Read-only historical access
  • No operational activity
  • Compliance retention maintained

Lifecycle Transitions

flowchart LR
    CREATE["Create Tenant"]
    ACTIVATE["Activate"]
    SUSPEND["Suspend"]
    RESTORE["Restore"]
    ARCHIVE["Archive"]
    CREATE --> ACTIVATE
    ACTIVATE --> SUSPEND
    SUSPEND --> RESTORE
    ACTIVATE --> ARCHIVE
Hold "Alt" / "Option" to enable pan & zoom