Workflows¶

Overview¶

Providers primarily interact with the platform through scheduling, appointments, and consultations.

The provider workflow begins with onboarding and continues through appointment delivery.

Provider Onboarding¶

sequenceDiagram

    participant Admin

    participant DoctorService

    participant IdentityService

    participant Keycloak

    Admin->>DoctorService: Create Provider

    DoctorService->>IdentityService: Provision Identity

    IdentityService->>Keycloak: Create Account

    Keycloak-->>IdentityService: User Created

    IdentityService-->>DoctorService: Identity Provisioned

    DoctorService-->>Admin: Provider Created

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After onboarding, the provider gains access to the platform.

Availability Management¶

Providers maintain their schedules.

sequenceDiagram

    participant Provider

    participant ScheduleService

    Provider->>ScheduleService: Create Availability

    ScheduleService->>ScheduleService: Calculate Effective Availability

    ScheduleService-->>Provider: Availability Updated

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Leave Management¶

sequenceDiagram

    participant Provider

    participant ScheduleService

    Provider->>ScheduleService: Submit Leave Request

    ScheduleService->>ScheduleService: Recalculate Availability

    ScheduleService-->>Provider: Leave Approved

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Approved leave automatically affects future appointment availability.

Consultation Workflow¶

sequenceDiagram

    participant Provider

    participant AppointmentService

    participant VideoService

    participant Jitsi

    Provider->>AppointmentService: View Upcoming Appointment

    Provider->>VideoService: Join Consultation

    VideoService->>Jitsi: Validate Access

    Jitsi-->>Provider: Join Meeting

    Provider->>Provider: Conduct Consultation

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Daily Workflow¶

flowchart TB

    LOGIN["Login"]

    APPTS["Review Appointments"]

    CONSULT["Conduct Consultations"]

    UPDATE["Update Availability"]

    LOGOUT["Logout"]

    LOGIN --> APPTS

    APPTS --> CONSULT

    CONSULT --> UPDATE

    UPDATE --> LOGOUT

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Typical Responsibilities¶

A provider typically:

Maintains availability
Reviews appointments
Manages leave requests
Conducts consultations
Completes patient interactions